Considerate and helpful staff. Would recommend.
I actually sold various items that I no longer wanted or needed and dealt directly with Michael Lynes who was (and is) courteous, professional and had a down to earth approach that I much appreciated. I would certainly purchase from this jewellers for future reference.
Unfortunately I must agree with all the bad ratings. I took my Cartier Panther watch to have a new battery put in. After waiting 3 weeks and paying 55, my watch never worked. I had it sent to a Cartier workshop who charged 299 to repair the watch. Furthermore the customer serviceis far from friendly or competent. Very disappointing experience.
Michael Lynes has been very helpful and understanding with the remodelling of my rings. The end result is perfect, I now have a piece of jewellery I will wear every day. Highly recommend.
A one star rating for this place is generous. Avoid this establishment. My daughter took my Cartier watch to this shop this week and asked if the owner would look at the watch as it is not currently working. After being made to wait over an hour for the watch to be looked at, the shop assistant returned it to my daughter and charged her 10 for a new battery. The watch still did not work. Neither the owner or the assistant explained to my daughter that the watch was still not working. Instead they handed it back to her STILL NOT WORKING and made her pay 10 for nothing. They didn't even bother to provide any advice on what steps my daughter could take to have the watch properly fixed. They simply took advantage of the fact that my daughter was young. So for that, you receive this poor rating.
Michael Lynes is a UK Jewelry Store based in Witney, South East England. Michael Lynes is located at 15 Market Square, Witney OX28 6AP, UK.
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